Shipping

We use USPS Priority shipping. Shipping in the United States is 5.00 dollars flat fee. Items are processed and ship out in 24-48 BUSINESS hours (Monday-Friday) after order is received and take 5-7 business days to be delivered.  Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. Domestic orders above $250 will be sent with signature confirmation automatically for security purposes. Please keep in mind that USPS is a government agency and does not deliver or operate on national holidays. 

Tracking Information

Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it. 

Lost/Stolen Packages

Divas Bella Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.

International Shipping

We offer USPS International Shipping and DHL WORLDWIDE EXPRESS. All international orders take 24-48 hours to ship. USPS takes about 10-15 days to be delivered. (SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED AS THERE CAN BE DELAYS DUE TO HOLIDAYS, BAD WEATHER, AND OTHER UNFORESEEN CIRCUMSTANCES. Your patience is greatly appreciated). International shipping is 20.00 dollars flat fee. 

Please note: Divas Bella Boutique is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries’ postal service to inquire about our package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. Any unclaimed packages will be sent back to Divas Bella Boutique and cannot be refunded or resent.